DHS NDIA Co-location ACT

Project Management
Advisory Services
$500 000 - $2 000 000
DHS NDIA Co-location ACT
Client         Department of Human Services (DHS)
Sector  Office
Size  920m2 approx.
Value  $1.9 million approx.
Timeframe   September 2015 - May 2016
Role  Advisory Services / Project Manager / Superintendent / Contract Administrator

From 2015, offices of the National Disability Insurance Agency (NDIA) and Centrelink were to be co-located. As part of this nation-wide program, the Department of Human Services (DHS) commissioned the refurbishment of the existing Centrelink office at Tuggeranong Square.

DHS sought to consolidate two leased spaces, which involved demolishing a structural wall to create one large single tenancy of approximately 920m2.

Part of the works included undertaking base building services upgrades and improving current security services in the Centrelink service centre. In addition, an aesthetic refresh of the areas was undertaken, in line with the current DHS fitout guide and specifications.

After the refurbishment, the front of house of the Service Centre now accommodates 22 consultant desks, two supervisor desks, eight self-service desks, five interview rooms and a public toilet. The back of house contains 20 workstations, a meeting room, kitchen / breakout room, locker bay and amenity facilities for staff.

As DHS emphasised the importance of minimising disruptions to staff and the public, the project team ensured the service centre remained operational throughout the works.


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