DHS NDIA Co-location Refurbishment

Project Management
Advisory Services
$500 000 - $2 000 000
DHS NDIA Co-location Refurbishment
 Client   Department of Human Services
 Sector  Office
 Value  $1.9 million
 Size  920m2
 Timeframe     2015 - 2016
 Role  Independent Advisory Services and Project Manager

From 2015, the offices of the National Disability Insurance Agency and Centrelink were to be co-located. As part of this nation-wide program, Department of Human Services (DHS) commissioned the refurbishment of the existing Centrelink office at Tuggeranong Square.

DHS sought to consolidate two leased spaces, which involved demolishing a structural wall to create one large single tenancy of approximately 920m2.

Part of the works included undertaking base building services upgrades and improving current security services in the Centrelink service centre. In addition, an aesthetic refresh of the areas was undertaken, to align with the DHS fitout guide and specifications.

After the refurbishment, the front of house of the Service Centre accommodated 22 consultant desks, two supervisor desks, eight self-service desks, five interview rooms and a public toilet. The back of house contained 20 workstations, a meeting room, kitchen / breakout room, locker bay and amenity facilities for staff.

Xact conducted a feasibility study which included detailed design and documentation, sub-consultant fee proposals and building compliance information. Xact proposed that the works be staged to ensure the service centre continued operating effectively during the period of the works.

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